Equality, Diversity & Anti-Discrimination Policy
1. Policy Statement
KSS Canada (1001309778 Ontario Inc.) (“the Company”) is dedicated to creating an inclusive workplace that celebrates diversity, ensures equality, and promotes respect for all individuals. We believe in providing a professional and supportive environment that enables all employees, contractors, clients, and associates to thrive, regardless of their background or identity.
We are committed to fostering a culture of respect, fairness, and dignity, ensuring that all decisions related to recruitment, employment, training, and promotion are made based on merit, and in compliance with the Ontario Human Rights Code.
The Company will not tolerate any form of discrimination, harassment, or victimisation based on any ground protected by the Ontario Human Rights Code, including:
- Race, ancestry, place of origin, colour and ethnic origin
- Citizenship
- Creed
- Sex, including pregnancy and breastfeeding
- Sexual orientation
- Gender identity and gender expression
- Age
- Marital status and family status
- Disability
- Record of offences, as defined in the Code
2. Scope
This policy applies to:
- All employees, contractors, operatives, agency staff, job applicants, and trainees.
- All Company operations, including recruitment, employment practices, client engagements, training, promotions, and service delivery.
- All interactions with clients, suppliers, and the public.
- Company events, meetings, and social functions.
3. Legal Framework
This policy complies with:
- Ontario Human Rights Code
- Employment Standards Act, 2000 (Ontario)
- Occupational Health and Safety Act (Ontario), including its workplace violence and harassment provisions
- Accessibility for Ontarians with Disabilities Act, 2005
- Other applicable federal, provincial and international legislation
The Company will continually assess its practices to ensure they align with legal requirements and industry best practices.
4. Our Commitments
We will:
- Promote and celebrate diversity in all its forms across the workforce and within the wider security industry.
- Ensure equal access to opportunities for all employees and job applicants, regardless of background or protected characteristic.
- Foster a workplace culture where everyone feels valued, respected, and included.
- Take prompt, fair, and effective action in response to any incidents of discrimination, harassment, or victimisation.
- Provide accommodation for employees with disabilities, and on other grounds protected by the Human Rights Code, to the point of undue hardship, to provide equal access and support.
- Provide regular diversity and inclusion training for all employees.
5. Recruitment and Selection
Our recruitment and selection process is designed to attract and hire the best candidates based on merit and job fit, ensuring fairness and equality of opportunity for all.
This includes:
- Ensuring that job advertisements are inclusive and free from discriminatory language.
- Using fair and objective criteria for shortlisting and selection.
- Providing interview accommodations where required.
- Collecting and monitoring recruitment data to identify and address any disparities in hiring practices.
6. Training and Development
We are committed to providing fair and equal access to training and development opportunities for all employees. The Company will:
- Provide ongoing professional development based on merit and individual potential.
- Implement leadership training programs that promote diversity and inclusion at all levels.
- Regularly review training content to ensure that it is inclusive and non-discriminatory.
- Encourage staff to develop new skills and progress in their careers, offering equal opportunities for all.
7. Harassment, Bullying, and Victimisation
The Company has a zero-tolerance policy towards harassment, bullying, and victimisation. This includes unwanted conduct that violates a person’s dignity or creates an intimidating, hostile, degrading, or offensive environment. This policy covers:
- Discriminatory jokes, comments, or behaviours.
- Physical or verbal abuse.
- The creation of a hostile working environment.
- Victimisation for making a complaint or participating in an investigation.
All reports of harassment, bullying, or victimisation will be taken seriously and dealt with in line with our grievance and disciplinary procedures.
8. Accommodation
The Company will accommodate employees with disabilities, and on other grounds protected by the Human Rights Code, to the point of undue hardship, so that they can perform their roles effectively. Examples of accommodation include:
- Flexible working hours or remote working arrangements.
- Modified equipment or workstations.
- Adjusted job duties or tasks.
- Additional support for training and development.
9. Monitoring and Reporting
The Company will regularly monitor and review its practices to ensure the effectiveness of this policy. This includes:
Collecting and analysing data on recruitment, promotions, and retention by protected characteristics.
Conducting staff engagement surveys to assess the diversity climate within the Company.
Reporting on diversity and inclusion progress annually to stakeholders.
Encouraging employees to report any incidents of discrimination or harassment through confidential channels.
10. Reporting Concerns
We encourage any employee, contractor, or client who believes they have experienced or witnessed discrimination, harassment, or victimisation to report the matter promptly. Concerns can be raised through:
- Their line manager.
- The HR Department.
- The confidential grievance reporting process.
We are committed to ensuring that all concerns are addressed fairly and confidentially. Retaliation against individuals who report concerns is prohibited.
11. Disciplinary Action
Any breach of this policy, including incidents of discrimination, harassment, or failure to follow the Company’s diversity and inclusion procedures, will be treated as a serious matter and may result in disciplinary action, up to and including termination of employment or contract.
Health and Safety Policy Statement
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- Preventing accidents and cases of work-related ill health by identifying potential hazards and managing them by reducing the risks associated, so far as is reasonably practicable.
- Completing suitable and sufficient risk assessments for all reasonably foreseeable risks and managing and reviewing using a risk proportionate schedule.
- Maintaining working environments as far as is reasonably practicable. This will include conducting site surveys at client sites.
- Providing clear instructions and information as well as appropriate and adequate training and safe equipment enabling our employees to carry out their roles. We will maintain appropriate training databases and keep up to date with all relevant training.
- Work closely with contractors to ensure anyone employed are suitably competent and adequately trained to carry out their duties. Our selection days play a key role in this management.
- Have in place sensible emergency evacuation procedures for our own sites as well as communicating emergency information to our employees and contractors when working at other locations.
- Engaging and consulting with employees on health and safety issues and informing our key contractors of all relevant health and safety information when working with clients.
- Striving to continuously improve our processes and systems to prevent accidents and work-related ill health.
- Reviewing this policy annually.KSS recognises that the health and safety of our employees, contractors and anyone else affected by our activities is an integral part of our business and management priority. We are committed to the health and wellbeing of our employees, contractors and our clients. We will operate in a sustainable manner to minimise our impact on the environment. By operating in this way, we ensure that we provide a safe, quality and sustainable service meeting our clients’ expectations.For all areas and activities KSS is committed to fulfilling our legal requirement and duties under the Occupational Health and Safety Act (Ontario) and its regulations by:
If you would like to view our full Health and Safety Policy, please contact contact@kingsafety.ca who will provide you with a copy.
Modern Slavery Declaration
Modern slavery is a serious crime and a gross violation of fundamental human rights. It can take many forms, including slavery, servitude, forced or compulsory labour, and human trafficking, all of which involve the deprivation of a person’s liberty for personal or commercial exploitation.
At KSS Canada, we maintain a zero-tolerance approach to modern slavery in all its forms. We are fully committed to conducting our business ethically, with integrity and transparency, and to implementing effective systems and controls to ensure modern slavery does not occur within our operations or supply chains.
Our Commitment
- We are committed to complying with Canadian law prohibiting forced labour, child labour and human trafficking, including the Criminal Code, and to the principles of the Fighting Against Forced Labour and Child Labour in Supply Chains Act, ensuring full transparency and accountability across all aspects of our business and throughout our supply chain.
- We take proactive steps to assess, monitor, and mitigate risks related to modern slavery and human trafficking.
- We foster a culture of openness, where concerns related to unethical or illegal conduct, including modern slavery, can be raised without fear of retaliation.
Supply Chain Expectations
We expect the same high standards from our contractors, suppliers, subcontractors, and other business partners. As part of our contractual processes:
- We include specific prohibitions against the use of forced, bonded or indentured labour, child labour, or human trafficking.
- We require our suppliers to warrant compliance with modern slavery legislation and to cascade these requirements throughout their own supply chains.
- We may undertake audits, request evidence of compliance, or terminate contracts where non-compliance is identified.
Scope and Application
This declaration applies to:
- All individuals working at all levels of the organisation, including directors, officers, employees, temporary and agency staff, interns, volunteers, contractors, consultants, third-party representatives, and business partners.
Governance and Review
- This statement is reviewed annually and updated where necessary to reflect any changes in legal or regulatory requirements or our internal practices.
- It forms part of our wider commitment to ethical business conduct and corporate social responsibility.
- Although this statement does not form part of any employee’s contract, compliance is mandatory and breaches may lead to disciplinary action or termination of engagement.
Privacy Notice
Effective date: 16 October 2026
1. Who we are
KSS Canada is the operating name of 1001309778 Ontario Inc. (“KSS Canada”, “we”, “us” or “our”), a corporation incorporated in Ontario and a subsidiary of King Safety and Security Ltd, a company registered in England and Wales. We provide protective security services in Canada, including close protection, residential security teams, security risk assessments, secure transportation, and related advisory and intelligence services.
Our office is at 366 Adelaide Street East, Suite 342, Toronto, Ontario M5A 3X9, Canada.
This notice explains how we collect, use, disclose and protect personal information in line with the Personal Information Protection and Electronic Documents Act (PIPEDA). It applies to KSS Canada only. King Safety and Security Ltd in the United Kingdom publishes its own privacy notice at ksands.co.uk.
2. Our Privacy Officer
We have designated a Privacy Officer who is accountable for our compliance with this notice and with applicable privacy law. You can contact the Privacy Officer with any question, request or complaint about your personal information:
Privacy Officer, KSS Canada
366 Adelaide Street East, Suite 342, Toronto, Ontario M5A 3X9
Email: contact@kingsafety.ca
Telephone (24-hour contact number): +44 20 3916 5145
3. Personal information we collect
We collect only the personal information we need for the purposes set out in this notice. Depending on your relationship with us, this may include:
- Website visitors and enquirers: your name, organization, email address, telephone number, location, area of interest and the content of your message, together with technical information collected through cookies, such as your IP address, device and browser type, and the pages you visit (see section 8).
- Clients and the people we protect: contact details, and information about Principals, family members, household staff and properties that we need to plan and deliver our services. This can include addresses, schedules, travel plans, vehicles, photographs and plans of premises, information about threats or incidents, publicly available information gathered during authorized assessments (such as a review of a Principal’s digital footprint), and billing information.
- Operatives, job applicants and contractors: identity and contact details, licences issued under Ontario’s Private Security and Investigative Services Act, 2005, training records and qualifications, employment history, the results of background screening (including criminal record checks, which we carry out only with your consent), eligibility to work in Canada, Social Insurance Number and banking details for payroll, emergency contacts, and records of assignments.
- Business contacts: names and contact details of people at our suppliers, partners and other organizations we work with.
We collect most personal information directly from you. We may also receive it from clients (for example, about members of their household), referees, background screening providers, and public sources.
4. How we use personal information
We use personal information to:
- respond to enquiries and prepare proposals;
- plan, deliver and manage our services, including risk assessments and protective operations;
- protect our clients, Principals, operatives, staff and the public;
- recruit, select, screen, train, deploy and pay operatives;
- invoice clients, keep accounts and maintain insurance;
- meet our legal and regulatory obligations, including licensing and tax requirements; and
- operate, secure and improve our website.
We do not sell personal information. We do not use or disclose it for any other purpose without your consent, unless the law permits or requires us to.
5. Consent
We obtain your consent before collecting, using or disclosing your personal information, except where the law allows otherwise. Consent may be express or implied, depending on the sensitivity of the information and your reasonable expectations. We seek express consent for sensitive information, such as criminal record checks or details of a Principal’s security arrangements.
Where a client gives us information about other people, such as family members or household staff, the client confirms that they are entitled to share it with us for the purpose of the services.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. We will explain the likely consequences, which may include our being unable to provide some or all of our services.
Our website is not directed at children. Where our services require information about a Principal’s children, we collect it only through a parent or guardian, and only as needed to protect them.
6. When we share personal information
We share personal information only as needed for the purposes in this notice, with:
- our parent company, King Safety and Security Ltd in the United Kingdom, which supports our management, operations, administration and payroll;
- vetted service providers and partners that act on our behalf, such as providers of email and document storage, website hosting, payroll and HR software, and background screening, and specialist security and intelligence partners and subcontractors engaged on our assignments. They are bound by contract to keep the information confidential and to use it only for our purposes;
- our insurers, professional advisers and auditors;
- regulators, law enforcement agencies and courts, where we are required or permitted by law to do so; and
- a prospective buyer or successor in the event of a sale, merger or reorganization of our business, subject to confidentiality obligations.
7. Storage and processing outside Canada
Some of our service providers, and our parent company, are located outside Canada, including in the United Kingdom and the United States. Your personal information may therefore be stored or processed outside Canada, where it may be accessible to the courts, law enforcement and national security authorities of those countries. We use contractual and other measures to protect it to a standard comparable to the protection it receives in Canada. You can contact our Privacy Officer for more information about our practices regarding service providers outside Canada.
8. Cookies and analytics
Our website uses cookies and similar technologies. We use:
- cookies needed for the website to work;
- Google Analytics, to understand how visitors use the website;
- Google Ads, to measure and support our advertising; and
- Google reCAPTCHA, to protect our forms from spam and abuse.
You can block or delete cookies in your browser settings, opt out of Google Analytics using Google’s browser add-on at tools.google.com/dlpage/gaoptout, and manage personalized advertising at myadcenter.google.com. Blocking some cookies may affect how the website works.
9. How we protect personal information
We protect personal information with physical, organizational and technological safeguards appropriate to its sensitivity. These include limiting access to people who need it for their role, protecting reports and sensitive documents with passwords and encryption, sharing passwords separately from the documents they protect, requiring confidentiality from our staff, operatives and partners, and securely destroying information we no longer need.
10. How long we keep personal information
We keep personal information only as long as we need it for the purposes for which it was collected, or as long as the law requires. For example, financial and payroll records are kept for at least six years, as Canadian tax law requires. Where we use personal information to make a decision about you, we keep it long enough for you to request access to it. When we no longer need it, we securely destroy it or make it anonymous.
11. Your right to access and correct your information
You may ask us whether we hold personal information about you, how we have used it, and to whom we have disclosed it, and you may ask for a copy. You may also ask us to correct information that is inaccurate or incomplete. Please send your request to our Privacy Officer. We may ask you to verify your identity.
We will respond within 30 days, or tell you within that time if we need longer, as the law allows. We do not normally charge for access; if a fee applies, we will tell you in advance. In some cases the law allows or requires us to refuse access, for example where the information would reveal personal information about someone else, could threaten a person’s safety, or is legally privileged. If we refuse, we will explain why.
12. Privacy breaches
If a breach of our security safeguards involving your personal information creates a real risk of significant harm to you, we will notify you and report it to the Office of the Privacy Commissioner of Canada, as the law requires. We keep a record of every breach of our security safeguards.
13. Questions and complaints
Please contact our Privacy Officer first, using the details in section 2, so that we can try to resolve your concern. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or by telephone on 1-800-282-1376.
14. Changes to this notice
We may update this notice to reflect changes in the law or in our practices. The current version will always be published on this page, with its effective date.
Sustainability Policy
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Policy Statement
At KSS Canada, we recognise our responsibility to operate in a way that is sustainable, ethical, and respectful of the environment and communities we serve. As a provider of executive protection services, we are committed to reducing our environmental impact, supporting social value, and embedding sustainability throughout our operations, procurement practices, and partnerships.
This policy sets out the principles and actions we will take to ensure we contribute positively to environmental protection, climate resilience, and long-term business sustainability.
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Environmental Stewardship
We are committed to:
- Complying with all relevant Canadian federal and Ontario environmental laws, regulations, and industry standards.
- Proactively assessing and reducing the environmental impacts of our operations, including travel, equipment use and procurement.
- Minimising the ecological footprint of our services by considering sustainability in planning, deployment and logistics.
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Energy Efficiency and Carbon Reduction
To reduce our energy usage and carbon emissions, we will:
- Adopt low-emission or electric vehicles where operationally feasible.
- Use energy-efficient equipment and technologies in our offices and field operations.
- Encourage remote working, virtual meetings, and paperless communications to reduce travel and office energy consumption.
- Set measurable carbon reduction targets and explore offsetting options to work towards net zero emissions.
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Waste Management and Resource Use
We will:
- Minimise waste through the reduce, reuse, recycle hierarchy.
- Avoid single-use plastics and non-recyclable materials wherever practical.
- Ensure secure and environmentally responsible disposal of electronic and sensitive materials.
- Work with suppliers and partners to improve sustainability throughout the supply chain.
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Sustainable Procurement
Our procurement processes will:
- Prioritise environmentally responsible products and services.
- Assess suppliers on their environmental and social impact, including their approach to sustainability and modern slavery.
- Consider full life-cycle impacts (production, use and disposal) when selecting products or services.
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Climate Change Mitigation
As part of our commitment to climate responsibility, we will:
- Monitor our carbon footprint and assess risks from climate-related impacts.
- Support renewable energy solutions and green technologies where feasible.
- Integrate climate resilience into business continuity and operational planning.
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Employee Engagement and Training
We will:
- Provide sustainability awareness training to all staff and operatives.
- Encourage employee-led initiatives to improve our sustainability performance.
- Recognise and reward contributions to sustainability across the organisation.
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Stakeholder Engagement
We will:
- Communicate openly with clients, suppliers, employees and communities on sustainability matters.
- Collaborate with stakeholders to drive shared sustainability outcomes.
- Support community and charitable initiatives aligned with our environmental and social goals.
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Governance and Continuous Improvement
To ensure we remain accountable and transparent, we will:
- Regularly review and update this policy and our sustainability objectives.
- Measure our performance through internal reviews and where appropriate, third-party audits.
- Align our practices with evolving sustainability standards, such as ISO 14001 (Environmental
Management) and ISO 26000 (Social Responsibility).
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Policy Implementation and Communication
This policy is endorsed by the Company’s leadership and applies to all employees, contractors, suppliers and business partners. It will be:
- Communicated to all staff as part of induction and ongoing training.
- Shared with suppliers and stakeholders via contracts and public channels.
- Reviewed annually to ensure continued relevance and effectiveness.